This notice explains how Hemel Hempstead List handles personal information when you browse the site or contact us. The site provides local information and recommendations; it does not sell products or take payments.
Who is responsible?
Hemel Hempstead List is responsible for personal information received through this website and its editorial contact service.
Email: [email protected]
Post: Hemel Hempstead List, Marlowes, Hemel Hempstead, HP1 1DN, England.
Information we may receive
If you contact us, we receive your email address and any name, message, attachment or other information you choose to include. We use relevant information to respond, review a correction or consider a local recommendation.
Technical information may be processed when you visit the site to deliver pages and protect the service. This can include your IP address, browser or device information, the page requested, request time and security logs.
Please avoid sending sensitive personal information unless needed to explain your enquiry. This website is not an account, booking or payment service.
How and why we use information
We use correspondence to answer enquiries and maintain useful local information. We rely on our legitimate interests in responding to correspondence and operating an accurate local guide. Technical information may be used to deliver, secure and troubleshoot the site, also on the basis of legitimate interests.
We do not sell personal information or use messages sent to our contact address to create a marketing list.
Service providers and disclosures
Website hosting, email and security providers may process information on our behalf as needed to operate and protect the site. Access is limited to what is required for those services. We may disclose information if required by law or where necessary to protect people, the site or our legal rights.
If a service provider processes information outside the United Kingdom, applicable safeguards for international transfers will be used. Contact us if you would like information about a particular transfer.
Retention
We keep correspondence for as long as needed to respond and maintain a reasonable record, then delete it when no longer needed unless retention is required by law or to establish, exercise or defend a legal claim. Technical and security logs are kept only as long as needed for security, troubleshooting or misuse investigations, then deleted or overwritten through the relevant service.
Your rights and complaints
Depending on the circumstances, you may have rights to request access to, correction of, deletion of or restriction of personal information, or transfer of information you provided. You may also object to processing based on legitimate interests. These rights are subject to legal conditions and exemptions.
To make a request or raise a concern, email [email protected]. We may need to confirm your identity and will respond within the period required by law. You can also complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Changes
If our website or information-handling practices change, we will update this notice and its review date.